Property Management
Too often we hear from frustrated homeowners’ associations and businesses that they have trouble getting in touch with their property manager. At Gervin Management, we always have a live person answering calls and emails during business hours. We also answer any overnight messages in a timely manner.
We take a hands-on approach that keeps us actively involved with our communities. By keeping a close watch on our properties, we can identify minor issues before they become larger, more expensive ones.
24-Hour Emergency Service Available
Our emergency service is available 24 hours a day, seven days a week.
Weekly Inspections of Building and Grounds
Our managers visit the complexes on a weekly and sometimes daily basis. After any site visit, we provide detailed inspection reports with the recommended repairs.
Monitoring of Maintenance Requests and Repairs
We supervise all vendor and contract requests to ensure that all work is performed to exact specifications.
Solicit At Least 3 Bids for Major Capital Improvements or Repairs
Our thorough contractor vetting process means that we solicit a minimum of 3 bids for any major capital improvements or repairs before submitting them for board review.
Prepare Computerized Work Orders and Forward to Responsible Vendor
Gervin Management prepares all work orders before forwarding to the respective vendor or contractor.
Follow Up on All Work Orders
Our fully digital system makes it easy to follow up on work orders.
Owners Have Access to Online Portal for Submitting Maintenance Work Orders
Both owners and tenants can use our online portal to submit maintenance work orders. They can also use it to view their account history and past work orders.
Our knowledge and experience mean that clients can depend on us for professional help overseeing their property whether it is a residential community, commercial complex, or a real estate owned property.
By putting clients first, Gervin Management is able to take care of their property management needs.
Please contact us with any questions you may have regarding our property management services.